Support
Need help with Mako Cats Math? Most answers are below. If yours isn't, just email us.
Contact us
Write to MathCats@proton.me. It helps if you tell us your device (for example "iPad, iOS 18" or "Pixel 8, Android 15") and what happened.
Purchases
How many games are free?
2 games every day, with every operation, number range and answer mode. The count starts again the next day.
What does the full version include?
Unlimited games. It's a one-time purchase – no subscription. The price is shown in the app and in the store in your currency.
On Android, the ad banner on the start screen stays after the purchase.
How do I restore my purchase on a new device?
Sign in with the same Apple Account or Google account you bought it with. Then, in the app, tap the settings button on the start screen and choose For Parents: Unlock Full App.
- iPhone and iPad: tap Already purchased? Restore.
- Android: tap Restore Purchases.
A grown-up question appears first – that's the parental gate.
What is the parental gate?
Before every purchase and every restore, Mako Cats Math asks a question meant for a grown-up. It can't be turned off. On iPhone and iPad, every link that leaves the app is protected the same way.
You can also manage purchases with Apple's Screen Time and Ask to Buy, or with Google Play's parental controls.
The purchase didn't work or I'd like a refund
Payments are handled by Apple or Google, so we can't see or change them. First try restoring the purchase, as described above. If that doesn't help, check that the device is online and signed in to the App Store or Google Play.
Refunds are requested from Apple at reportaproblem.apple.com, or from Google Play.
Playing
What can my child practice?
Addition, subtraction, multiplication and division, on their own or mixed, in four number ranges:
- Beginner: 1–10
- Easy: 1–50
- Intermediate: 10–50
- Advanced: 10–100
Each game has 20 questions.
What are Pick, Type and Draw?
- Pick: tap one of four big answers.
- Type: enter the number on a number pad.
- Draw (iPhone and iPad only): write the number with a finger. It's read on the device, without the internet.
Choose one under "How to answer" before each game.
Draw mode doesn't read my child's number
Write the digits large and side by side, then tap ✓. The eraser clears the pad. If drawing is still tricky, the small row of digits under the pad types the number instead.
How are new cats unlocked?
With a perfect game – every answer right. Each number range has its own cats to discover. Cats still waiting to be found show as silhouettes in the collection.
How do I turn off the music or sounds?
Tap the settings button on the start screen. Music and sound effects each have their own switch.
How do I change the language?
In the same settings, pick English, Deutsch, Español, Français, Italiano, Polski, Русский or 中文.
Privacy & data
What data does the app collect?
iPhone and iPad: none. There are no accounts and no ads, and nothing is sent to us. Progress, gems, cats and settings are saved only on the device.
Android: the same, except for the ad banner. To show it, Google's ad service receives technical data such as the IP address.
The details are in the app's privacy policy.
Why does the Android version show ads?
The ads help fund the app. Every ad request is marked as directed to children, so the ads are never personalized and are limited to content for general audiences. There's one small banner on the start screen and none during games.
Does it need the internet?
No. Only buying or restoring the full version needs a connection, and on Android the ad banner.
Can progress move to another device?
Progress isn't synced between devices, because it never leaves the device. It can come back when a whole device is restored from a backup (iCloud, a computer or a Google account). The full-version purchase can always be restored (see above).
How do I delete my child's progress?
Delete the app. All its data is removed with it. On Android you can also go to Settings → Apps → Mako Cats Math → Storage → Clear storage (the wording varies by device).
If you install it again, restore the purchase to get the full version back.
Mako Cats Math runs on iPhone and iPad with iOS 16.6 or later, and on Android 8.0 or later.